Ideas For Sale, Anyone Listening? Detroit News 4-9-2012
Clients often ask me how to better communicate their thoughts about change in their workplace. While they may come up with great ideas to make their specific job or the business run more efficient, their input is often met with either an argumentative attitude or a dismissal.
Like a baseball pitcher, the problem is often in the delivery. Most people have trouble differentiating their perspective, from what they deem to be a truth. The truth is, there are really very few things in life that are true. Most things in life are perspective. No two human beings have experienced the exact same set of circumstances in their life and thus can’t possibly see things the same exact way.
If you want others to buy into what you’re thinking try using these tactics:
Make your idea relatable. Human beings possess differing personalities and thus buy into others thoughts and ideas in accordance with their own personality. Take the time to get to know your co-worker and uncover under what circumstances they buy. Whether they’re analytical, expressive or amiable, prepare your delivery accordingly.
There is more than one way to skin a cat. When selling your idea, remember that it is neither right nor wrong; it’s an alternative to the present habit which you perceive will deliver better results. Telling your boss or co-worker that they’re wrong or saying “you’re missing my point” or “you’re not listening to me” will never get them to buy in.
Be passionate yet prudent. Your co-workers interest in what you have to say will be enhanced as long as it is delivered in a positive, relevant and irrefutable manner. Embrace their input and make changes when applicable to reach a constructive solution.
Make yourself relatable and respect differing opinions, when you do you just might find others asking you for your input, rather than seeing it as unsolicited advice.